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✦ FAQ

Questions, answered.

Everything you need to know before creating your first vault.

Do guests need to create an account?

No. Guests open the link or scan the QR code and leave their message instantly — no sign-up, no app, no friction.

What types of messages can guests leave?

Text, video, and voice messages. Free events support video up to 5 minutes and voice up to 10 minutes. Premium events extend these to 15 and 30 minutes.

How do guests access the event page?

You share a unique link or QR code. Print it, text it, or add it to an invitation — guests open it on any device.

Can guests send gifts?

Yes. Guests can attach a monetary gift alongside their message. Free events have a 5% platform fee; Premium events are just 2%.

How long does the vault last?

Forever. Every message is saved and yours to keep. You can revisit your vault any time after the event.

What is Premium and when do I need it?

Premium ($29 one-time per event) adds custom event page styling, extended media lengths, a beautifully delivered vault experience, and a reduced gift fee. You don't need it — but for milestone events, it makes every detail feel more intentional.

Is there a limit to how many messages an event can receive?

No limit. Every voice deserves to be heard.

Can I use Event Vault for private events?

Yes. Your event page is only accessible to people who have the link. It is not listed or discoverable.

Still have questions?

Reach us at hello@eventvaultapp.com

Create your event free →